Introduction

At PAYBACK Consulting, we are dedicated to safeguarding the privacy and confidentiality of your personal data because we respect your right to privacy. This privacy statement describes how we use and protect your personal data in relation to our website and service delivery. It covers personal data that PAYBACK Consulting collects and/or uses in its capacity as a data controller in accordance with the General Data Protection Regulation (GDPR) of the EU and other applicable laws.

Please be aware that our clients’ privacy policies and terms will apply if we process your personal information on their behalf as a data processor. For more information, please contact the relevant client (data controller) if our use of your personal data is not covered by this policy.

Acceptance of this Policy

By using our website and services, you signify your understanding of, and agreement to, the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website and services.

Collection of Personal Information

We collect personal information in the following situations:

1. Website Users:
   • When you use our website, we may collect personal information such as your name, address, email address, telephone number, and any other information you voluntarily provide when submitting an inquiry through our “Contact Us” tool.
   • We may also automatically collect personal information through cookies and similar technologies to ensure the effective operation of the website and to analyze user behavior.
2. Clients and Prospective Clients:
   • If you inquire about or engage our services, we process information such as your name, job title, and contact details to respond to your inquiry.
   • When you become our client, we may process additional personal information for various purposes related to the provision of our services, such as compliance checks, communication, billing, administration, and handling complaints.

Use of Personal Information

We use personal information for the following purposes:

1. Providing and maintaining our services
2. Notifying you about changes to our services
3. Enabling your participation in interactive features of our services
4. Providing customer care and support
5. Conducting analysis to improve our services
6. Complying with legal obligations

Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under the GDPR and similar laws, you have certain rights regarding your personal information. Among these rights are:

1. Right to access: You have the right to access the personal information we hold about you.
2. Right to rectification: You have the right to ask that any erroneous or lacking personal data be corrected.
3. Right to erasure: You may be able to ask for the erasure of your personal data in certain situations.
4. Right to restrict processing: You can request the restriction of processing your personal information under specific conditions.
5. Right to data portability: You are entitled to obtain your personal data in a format that is widely used and machine-readable.
6. Right to object: Due to our legitimate interests, you have the right to object to the processing of your personal data.

Data Security

We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at support@paybackconsulting.com.

Changes to this Policy

This Privacy Policy may be updated periodically to reflect modifications to our policies or changes mandated by law. The revised “Last Updated” date on our website will indicate when the updated policy goes into effect. To remain up to date on our privacy protection practices, we encourage you to periodically review this policy.

We value your confidence in PAYBACK Consulting and your comprehension of our dedication to protecting your personal data. Please do not hesitate to contact us if you require any clarification regarding our privacy policy or if you have any more questions.

Changes To This Privacy Policy

We might occasionally make changes to our privacy statement. Any updates will be posted on this page, where you can find the updated Privacy Policy.
Before the change takes effect, we will notify you by email and/or by posting a noticeable notice on our service. We will also update the “effective date” at the top of this privacy policy.
You are advised to review this Privacy Policy periodically for any changes. Any modifications to this privacy statement take effect immediately upon posting on this page.