Introduction

In engaging with PayBack Consulting at https://www.paybackconsulting.com, hereafter referred to as “the Company,” you, the client (“Client,” “You,” “Your”), are bound by the terms and conditions outlined herein. These terms delineate the parameters governing your rights and responsibilities in navigating our website and availing our services.

Privacy and Cookies

Respecting your privacy is a paramount concern at PayBack Consulting. We are dedicated to safeguarding your data and upholding your privacy rights. We invite you to familiarize yourself with our comprehensive Privacy Policy, which details the nuances of data collection, utilization, and storage. Your usage of our site implies your informed consent to our deployment of cookies for enhanced service delivery. Note that cookie preferences can be managed at the individual browser level.

Content and Copyright

All content present on https://www.paybackconsulting.com, including text, graphics, logos, icons, images, videos, and related materials (“Content”), is the exclusive property of PayBack Consulting. Protected by the European Union’s Copyright Law, this Content may not be replicated, modified, published, uploaded, or disseminated without explicit written consent. Its use is intended solely for personal, non-commercial purposes. For educational or research purposes, explicit permission must be sought from PayBack Consulting.

Prohibited Activities

Activities strictly prohibited on our site include republishing, selling, duplicating material, and imitating the design elements, aesthetic, or layout of this website. Respect for our intellectual property is paramount.

Hyperlinking and Iframes

Organizations may be granted permission to link to our website under specific conditions, ensuring the absence of false suggestions of sponsorship, endorsement, or association. Creating frames around our web pages or utilizing techniques altering the visual presentation requires express written consent from PayBack Consulting.

Services

By availing PayBack Consulting services, you acknowledge and accept the terms outlined in these conditions. Specific service terms may be communicated to you as necessary for a transparent understanding.

Making a Payment

Confirmation of payment is contingent upon the accurate receipt and verification of payment details. Adherence to these Terms and Conditions and any additional conditions pertinent to the service selected is expected. Payments are accepted exclusively in GBP, with clients assuming responsibility for transaction fees.

Refund & Cancellation Policy

Refund eligibility is contingent upon the circumstances. Full refunds are offered for erroneous payments, with a 70% refund for partially paid, unperformed services. Completed work is not eligible for refunds.

Pricing & Payment

Pricing is applicable to services meeting mutually agreed specifications. Additional costs arising from unclear specifications may result in a price adjustment. Full payment precedes the commencement of work.

PayBack Consulting Cancellations

The agreement’s validity extends until services are concluded or until termination under specific conditions. Misleading information, non-payment, or the inability to contact may warrant contract termination without refund.

Limitation of Liability

PayBack Consulting, its directors, employees, partners, agents, suppliers, or affiliates bear no liability for indirect damages, except in cases of gross negligence, willful misconduct, or fraud. The Company’s liability is constrained to the maximum extent permitted by law.

Professional Consultation and Website Use

Information on our website serves general informational purposes and does not replace professional advice. The accuracy, timeliness, or reliability of advice, opinions, statements, or other information displayed or distributed on the website is not guaranteed.

Service Availability and Security

While we endeavor to maintain the availability of our website and services, temporary or indefinite suspensions may occur without prior notice. We undertake reasonable measures to protect the website from cybersecurity threats but do not guarantee its absolute immunity from viruses or other harmful components.

Third-party Links

Our website may contain links to third-party websites or services. Payback Consulting assumes no responsibility for the content, privacy policies, or practices of these external entities. Users acknowledge and agree that PayBack Consulting is not liable for any damage or loss resulting from the use of such external websites or services.

Your Consent and Use of Personal Information

By providing personal information on PayBack Consulting’s website or any subdomains (paybackconsult.com), you explicitly consent to being contacted by our company’s employees or authorized representatives. Such communication may transpire through email, phone, or other contact methods specified by you. Additionally, by using our site and submitting your information, you agree to the collection, storage, use, and disclosure of your personal data as described in our Privacy Policy.

We assure you that PayBack Consulting adheres to the highest standards of data privacy and security. Your personal information remains confidential and is utilized solely for purposes outlined in our Privacy Policy.

Call Recordings

Calls may be recorded by PayBack Consulting for quality assurance, customer service, employee training, security, legal compliance, and other lawful purposes, in accordance with relevant legislation. By engaging in telephonic communication with us, you consent to the potential recording of your call.

Complaints Procedure

At PayBack Consulting, we take complaints about our services seriously. Acknowledgment of receipt occurs within five business days, with a comprehensive investigation and resolution targeted within 30 business days. If unsatisfied with the outcome, clients may have the right to refer the complaint to an external dispute resolution body.

Entire Agreement

These Terms and Conditions supersede all prior understandings, proposals, agreements, negotiations, and discussions between the parties, whether written or oral. Governed by EU laws, any changes to these Terms and Conditions must be in writing and signed by an authorized representative of PayBack Consulting. Changes are effective upon posting to the website unless specified otherwise.

Stay Informed

It is imperative to stay updated on these terms regularly. Should you have any questions or require clarification, do not hesitate to contact us through the methods specified on our website.

Thank you for entrusting PayBack Consulting with your considerations.